Faq and Rebates

Frequently Asked Questions

Counselling is beneficial for those suffering from any personal or relationship problems. Whether it is a serious issue or simply something that you wish to address in your life, counselling can assist in clarifying confusion and providing you with strategies to help you increase your emotional and psychological well being.

Contact us online or call our head office in Melbourne on 03 9809 1000 to arrange an appointment with one of our psychologists.

You are entitled to up to 10 sessions per calendar year (January to December).

Yes. All matters discussed with the Psychologist remain absolutely private and confidential. Information will remain confidential to all parties unless you give written consent to release information.

Yes. If you have extras cover you will be able to claim a rebate from your health fund provider. As the rebate varies depending on your level of cover please call your Health Provider for more information.

This is dependent on the individual’s needs and the presenting issue. Some people require only six (or fewer) sessions while others may require a lot more than that. This matter will be discussed with your Psychologist after the first session. Our focus is less on how long the process will take but rather on ensuring that our clients effectively resolve their issues and achieve their desired outcomes.

The full fee is to be paid at the end of each session. You may use cash or cheque, or our service offers Eftpos so you can use your savings, cheque or credit accounts. If you are claiming health fund rebates you will only be charged the ‘gap’ between your rebate and the session cost

Each session with a Psychologist lasts approximately 50-60 minutes.

Medicare EasyClaim is a new facility that allows rebates to be lodged at the time of payment. This means your rebate can be directed straight back into your account. For instance, when you pay at the end of your session and you are eligible for Medicare rebates, you can use Medicare EasyClaim to reimburse the Medicare rebate immediately back into your nominated account. Alternatively, you are welcome to take your invoices down to your nearest Medicare office and lodge them over the counter.

Our fees slightly differ between psychologists and the time of the appointment. To find out more about our fees, please phone our friendly reception team on (03) 9809 1000. Please note that you may be entitled to a Medicare rebate or Health fund rebate (see below).

We have a range of female and male Psychologists with a variety of expertise who offer various types of therapies depending on your individual needs. We offer counselling to children, adolescents, adults, couples and families.

The Medicare Rebate is obtainable to clients who are referred by their general practitioner (GP). The Medicare rebate makes accessing a Psychologist more affordable by offering a considerable rebate to clients for 12-18 sessions per calendar year.

Our expert Psychologists have a range of techniques they utilise to assist children and adolescents with any issues they may have; such as issues at school, bullying, abuse, mental health issues, conflict with parents and many other issues. Contact us on (03) 9809 1000 to arrange an appointment with a Psychologist.

Medicare now offers rebates for psychological consultations. You do need however to first visit your General Practitioner (GP) and explain your mental health concerns. It is polite to book a longer consultation with your GP so that they have adequate time to develop a care plan with you. Your GP will give you a document called a “Mental Health Care Plan” and a letter of referral which entitles you to Medicare Rebates. All you need to do is bring these documents to your first consultation at The Three Seas Psychology Group and our team will organise the rest. Call our friendly reception team on (03) 9809 1000 and make an appointment to see a Psychologist.

Yes. A Psychologist at The Three Seas Psychology Group can write reports for court matters, custody matters, Victims of crime, TAC clients, WorkCover matters, Schools, Doctors, and Centrelink. Please note that we do request pre-payment before a report is released.

Yes. The Three Seas Psychology Group has experienced Psychologists trained in administering psychological tests to children as young as three years of age. Please phone our friendly reception team on (03) 9809 1000 to discuss this further.

Fees & Rebates

Our psychologists offer appointments from 8am-9pm Monday to Friday and 9am-5pm on a Saturday.

Our friendly reception team is available between 9am-8pm during the week and 9am-3pm on a Saturday and will respond to any enquiries or bookings you wish to make. Please call us on 03 9809 1000 to book an appointment or enquire about our services.

Services that relate to mental health (e.g. anxiety, depression) may be subsidised through Medicare.

To find out how to obtain a rebate, download The Australian Psychological Society Ltd Medicare Fact Sheet or feel free to contact us on 03 9809 1000 to discuss your eligibility.

You may be eligible to claim from your Private Health insurer. Please check with your private health care provider to determine your cover.