Privacy Policy

Our practice is managed according to the Code of Ethics of the Australian Psychological Society and the Australian Health Practitioners Regulation Agency. The Three Seas is committed to protecting your privacy in accordance with the national privacy principles of the Amendment Act of 2001.

The Privacy Act is designed to give individuals the right to be more informed and have more control over the manner in which their personal information is collected, used, disclosed and stored.

This Privacy Policy outlines how we manage and protect the privacy of your personal information in the practice as a psychologist.

  1. We only collect and record information provided by you, or others you may advise me to contact, which is necessary for the practice of psychological services.
  2. During the course of therapy your psychologist may record notes around the developments in therapy. 
  3. We undertake to treat all your information with respect and confidentiality. If you have any concerns with regards to these matters, please discuss them with your psychologist or a member of our Client Connect Team. 
  4. We are required to provide written reports to referring GP’s for those in receipt of Medicare rebates under Better Access to Mental Health 
  5. We will not disclose any identifiable information about you without your consent. If you did give your consent, we will keep a record of this. To protect your privacy and within the limits of the law, we will resist any contact with any third party unless mutually agreed between us (i.e. family members; other professionals) and will inform you if any contact occurs. 
  6. To maintain and build on standards of practice, your psychologist may present and discuss their work with senior colleagues. This is done in a way that ensures complete anonymity while maintaining high standards of practice through supervision as is required by the Code of Ethics of the Australian Psychological Society. 
  7. We hold all records for at least seven years or as otherwise required. 
  8. Under the Privacy Act there is a process via which you are able to access the personal information recorded. Please discuss this with your psychologist if this becomes an issue. We may require you to put this request in writing and will endeavor to provide you with what you require within 30 days.


Personal and Confidential Information:

As part of providing a psychological service, The Three Seas Psychology Group will need to collect and record personal information from you that is relevant to your current situation. This information will be a necessary part of the psychological assessment, diagnosis and treatment that is conducted. The information is retained in order to document what happens during sessions, and enables the psychologist to provide a relevant and informed psychological service.

All personal information gathered by the psychologist during the provision of the psychological service will remain confidential and secure except where : 

  • It is subpoenaed by a court, or
  • Failure to disclose the information would place you or another person at serious and imminent risk; or
  • Your prior approval has been obtained to : 

a) provide a written report to another professional or agency. E.g. a GP or a lawyer; or

b) discuss the material with another person, e.g. a parent or employer;

c) or if disclosure is otherwise required or authorised by law.


Please note: If after reading this page you are unsure of what is written, please discuss it with your psychologist or a member of the Client Connect Team (03) 9809 1000