COVID-19 Update : Psychological Services

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COVID-19 Update

Thursday 26th March, 2020


The recent COVID-19 pandemic is a global challenge we all face together. As the situation evolves rapidly, we endeavour to keep our clients updated on the most recent developments as they pertain to our practice and the services we offer. Please find relevant information below : 

  • Psychological services in Australia are considered Essential. Maintaining your mental health during this time is of critical importance. In response to increasing anxiety, stress, grief, PTSD and other psychological difficulties. The Three Seas Group will remain open for both face-to-face consultations, unless directed otherwise by the Federal or State government or if a decision is made that this is no longer in the best interest of clients or ourselves.  Telehealth (online) and phone consultations will continue to be provided where needed. 
  • Our consultation rooms provide enough space to comply with social distancing guidelines; however, if this concerns you, Telehealth or phone consultations are available and encouraged. 
  • Some practitioners in our clinics have chosen to self-isolate and as such will deliver the service either online via Telehealth or over the phone. For information about who this includes, please call (03) 9809 1000. 
  • In special circumstances, Bulk Billing and discounted fees can be applied. To enquire about this, please call (03) 9809 1000.


Telehealth (online) and Phone Consultations. 

A psychologist has undergone extensive training in order to help individuals effectively manage stress, anxiety, panic, grief and other psychological concerns. Whether this is face-to-face, online, or over the phone, it is extremely important to seek professional help if you are experiencing psychological distress. 

It is encouraged that we all stay connected at this time, particularly in light of increasing social restrictions. As such, some of our psychologists are encouraging new, existing, or former clients to engage with our services even if for a brief ‘Check in’ (10-15 mins) via phone or Telehealth. In some circumstances there may be little or no fee associated with this. To enquire, please call (03) 9809 1000.


You can book an appointment via Telehealth using the above line ‘BOOK NOW’. Appointments are available for both NEW and EXISTING clients.

For more information about Telehealth Consultations, please visit our FAQ page HERE, or call (03) 9809 1000.

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